Comments, Compliments and Complaints
All LCC staff are committed to delivering high quality services which are tailored to meet your individual needs. We genuinely want to ensure all our services meet the needs and expectations of the customers using them. For this reason, we urge you to get in touch with any comments, compliments or complaints you may have with any of our services so that we can work in partnership to continuously improve our offer.
We strongly believe that if there is a problem of any description, then we need to put things right as quickly as possible. We endeavour to respond and do our best to find an amicable solution to any issues received as soon as we can. We acknowledge that issues raised will be important to you and we will therefore deal with any issues of dissatisfaction as a matter of priority. In the same respect please let us know, using the contact details below, if you are pleased with a service we provide or the way a member of staff has dealt with you or even if you have a suggestion that could help us improve our services further.
Phone: 01522 553621