"It was brilliant, you talk things through and you are heard…it helped me clarify what my worries were."
Parentline Plus is a national charity and the UK's largest independent provider of parenting support. As well as a 24 hour helpline on 0808 800 2222, Parentline Plus is helping parents and carers in Lincolnshire tackle their family problems through its extended telephone support service (ETS). Any practitioner in Lincolnshire can refer parents for up to six 45-minute, intensive weekly sessions with a trained support worker to talk through parenting and family relationships, sources of support and help parents think of ways to improve their situation.
The calls are free, confidential and they work. In an independent evaluation, 3 out of 4 parents said their situation had improved as a result of ETS calls, both shortly after the sessions and a year later.
Calls can be about any parenting issue, from a child having problems sleeping through to aggressive behaviour or involvement in alcohol, drugs or gangs.
For more information and to refer a parent see the attachments and links below or email ETS@parentlineplus.org.uk, or click here to be taken direct to the online referral form https://apps.familylives.org.uk/ETS/ETSForm2.aspx. The guides for parents and practitioners and the poster are to support promotion of the service.
"I spoke to a mum today who is using the service and she was really positive. The difference in how she sounded was amazing. It is certainly a service that will be invaluable to us."