Liaise includes a co-ordinator, Family Information Service information advisers and eight part time specialist advisers. Our specialist advisers have all completed independent legal training.

We also have a small team of committed volunteers who provide support to parents as Independent Parental Supporters (IPS), Independent Supporters (IS) and as members of our strategic board. We are based in Lincoln but offer a service across all of Lincolnshire.


Liaise can offer information through the Family Information Service (FIS) helpline (0800 195 1635) on a range of issues related to the education, health and care of children with special educational needs and disabilities.

This includes information on:

  • The Local Offer
  • The role of specialist support agencies
  • Signposting to other local and national sources of information and support
  • Education, Health and Social Care law
  • The type of help your child should receive in school and how this might be recorded and reviewed
  • All aspects of the SEN Code of Practice, such as the Education, Health and Care Needs Assessment request and process
  • Who you can speak to if you have concerns about your child’s education
  • School admissions and exclusions
  • School transport

Advice and Support

We can provide advice and support in a number of ways

Specialist Advisers can help by:

  • telephone - a ‘call back’ can be requested on 0800 195 1635
  • email to
  • visiting parents at home to help fill in forms or write letters.
  • helping parents and young people prepare for meetings, appeals and tribunal
  • going with parents, children and young people to meetings.

Liaise Independent Supporters can help by:

  • telephone - a ‘call back’ can be requested on 0800 195 1635
  • supporting throughout the Education, Health and Care needs assessment and plan process, including during the transfer of Learning Difficulty Assessments (LDAs) and Statements to Education, Health and Care Plans (EHCP).
  • working alongside parents, offering a range of support such as liaison across different agencies and information about personal budgets, help with writing letters and support at meetings.

Did you find what you were looking for?

Please give us your name, email address and any comments you have.

Last updated: 21 October 2015

Bookmark with:

What are these?