Local Support

Information, Advice and Support Service (IASS)

Lincolnshire IASS provides free and impartial information, support and advice about education issues so that parents can be fully involved in decisions about their child’s education.

4 Lindum Road, Lincoln, Lincolnshire, LN2 1NN
Telephone: 0800 195 1635
E-mail: IASS@lincolnshire.gov.uk
Website: www.lincolnshireparentpartnership.org.uk

Family Information Service (FIS):

  • Lincolnshire Family Information Service
  • Lincolnshire Family Information Service (FIS) provides a free, impartial information service for families with children aged 0 to 19 (up to 25 for young people with a disability or special educational need). They can be contacted on Freephone 0800 195 1635 (Mon-Fri 8am-6pm). The Family Services Directory and Lincolnshire’s Local Offer can be found on-line at www.lincolnshire.gov.uk/fsd

Lincolnshire’s Local Offer

Lincolnshire’s Local Offer for SEN and Disability can now be found on the Family Services Directory.

Health Services

Specialist CAMHS Looked After Children Service

All looked after children and young people living in Lincolnshire are entitled to universal, targeted and secondary care services. Universal services include full registration with a GP and NHS Dentist, immunisations, neonatal screening programmes, developmental surveillance and health promotion in accordance with the Healthy Child programme, access to services provided by the 0-19 Teams, and access to A&E.

CAMHS Services for looked after children in Lincolnshire are commissioned jointly by Lincolnshire County Council and the 4 Clinical Commissioning Groups (East, West, South & South West Lincolnshire). Lincolnshire County Council Children’s Services is the lead commissioner on behalf of all Lincolnshire CCGs.

The CAMHS service is delivered by Lincolnshire Partnership NHS Foundation Trust, and the team consists of: child psychiatrists; clinical psychologists; primary mental health workers; nurse and self harm specialists. The team also works closely with community paediatricians, GPs and hospital staff on paediatric wards.

The CAMHS service is available to Looked After Children aged under 18 years and Care Leavers aged up to 25 years, and is provided by a dedicated Looked After Children Team across the county of Lincolnshire. The team help with a range of complex mental and emotional health issues, including: anxiety, depression, trauma, eating disorders and self harm. CAMHS provides support and treatment where there are concerns about their mental health and/or psychological well-being. Therapy can be delivered directly to the child but may also include the adopter and family as a whole.

The maximum wait from receipt of referral to first intervention with the Service User, Carer, Social Worker or Leaving Care Worker as appropriate, is 4 weeks. If an adoptive placement is at risk of disruption, the referral to intervention is within 2 weeks.

Information about a range of further services including sexual health, substance misuse and smoking cessation can be found on the Lincolnshire Community Health Service website: https://www.lincolnshirecommunityhealthservices.nhs.uk/public/content/healthy-lifestyles

The four CCGs in Lincolnshire are:

  • Lincolnshire East CCG
  • Lincolnshire West CCG
  • South Lincolnshire CCG
  • South West Lincolnshire CCG

Contact details can be found at www.nhs.uk/Service/Clinical-Commissioning-Group/LocationSearch

Youth Development Hub

We have created a Youth Development Hub which includes a number of teams all providing services directly to young people. These teams are active all over the county. The aim of the Hub is to:

  • Develop a wide range of activities which young people want to take part in
  • Identify vulnerable young people at the earliest stage possible and provide support
  • Encourage young people to volunteer and become involved in their communities
  • Work with all sectors to develop services to meet the needs of young people locally
  • Ensure impartial access to Information, Advice & Guidance
  • Improve access to employment and learning opportunities
  • Enable and support young people to have their views and opinions heard and acted on

By working with a range of providers Children’s Services can ensure that the activities that young people want are delivered in Lincolnshire. Through the work of the Youth Development Hub, in conjunction with the teams in each local area we can engage with young people and their communities to fill any gaps in service provision.

Family Information Service

Lincolnshire Family Information Service provides a free, impartial information service for families with children aged 0-19 (up to 25 for young people with a disability or special education need). The service has an extensive directory of information including:

  • Ofsted registered childcare - child-minders, pre-schools, day nurseries, out of school and holiday clubs, etc.;
  • Unregistered childcare - parent and toddler groups, childcare for the over 8s, etc.;
  • Help and advice on choosing childcare;
  • Information on financial help for families with childcare costs - including tax credits, benefits and free Early Years Entitlement for 3 and 4 year olds;
  • Useful local and national support organisations;
  • Details of a range of leisure activities;
  • Wide range of leaflets and guides;
  • Support for families of children with disabilities and specific needs
  • Lincolnshire Children’s Centres
  • Family Information Service is part of Children’s Services. The service is delivered by Lincolnshire County Council’s Customer Service Centre.

You can access this service by calling 0800 195 1635 Monday to Friday 8am - 6pm or email: fis@lincolnshire.gov.uk.

Children’s Centres

There are Children’s Centres throughout Lincolnshire, many of which offer outreach services. Lincolnshire Children’s Centres offer services and activities for all families and carers with children from birth to five. There are 25 children’s centre groups throughout the county, spread across 48 sites, ensuring that every community has access to a children’s centre. Any adult caring for a child can access services at centres. Some centres provide services in one location, while others provide services in community halls, libraries and other places that are easy to access.

All centres offer:

  • Child and family health services - including health visitor clinics and appointments
  • Advice and information for families
  • Early years activities to support school readiness
  • Support for parents/carers on a range of issues
  • Training and employment advice
  • Outreach services to children and families not attending the centre.

For contact details of individual centres call 0800 195 1635 Monday to Friday 8am - 6pm or email: fis@lincolnshire.gov.uk

Targeted Youth Support Teams

Teams of Targeted Youth Support (TYS) Workers are based in all the districts and are managed within the targeted teams. Supporting the young person’s care plan and working closely in partnership with carers, health, schools / colleges, Youth Offending Service and other support agencies - TYS will focus on the needs of the individual, ensuring each young
person is fully involved in decisions affecting them.

Teen Star is used with the young person to assess need and measure impact. Key areas of the young person’s lives are explored to determine strengths and areas where support and actions are needed - these include:

  • Drugs and alcohol
  • Well-being
  • Safety and security
  • Structure and education
  • Behaviour and citizenship
  • Family and other key adults

TYS programmes of work are agreed with the young person and include 1:1 support, a range of targeted group work opportunities, positive activities and supporting relationships with family, carers and peers.

Please contact Customer Services Centre on 01522 782111.

Early Years Entitlement for 2 year Olds

Lincolnshire County Council is offering free Early Years Entitlement places to eligible, 2 year old children, (including Looked After Children) for up to 15 hours per week during term time or as a “stretched offer” for 12 hours per week over 48 weeks per year (with childcare providers who chose to deliver this model).

An Application Form must be completed and submitted to the Birth to Five Service by a parent directly or by a professional working with the family.

The Birth to Five Service confirms funded places on an individual basis directly with the parent/carer detailed on the application.

Children become eligible for the Entitlement for 2 Year Olds from the term after their second birthday. Eligibility continues until the end of the school term in which the child turns three; this ensures a seamless transition to the free Early Years Entitlement for 3 and 4 year olds.

For a list of Childcare Providers who are approved to deliver 2 year old funded places, please contact the Lincolnshire Family Information Service on 0800 195 1635.

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Last updated: 30 October 2015

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